(Based in Singapore)
Global Fashion Group (“GFG”) is the #1 online fashion platform for emerging markets. It operates across four continents and 24 countries and employs over 9,000 people via its 5 brands ZALORA in SEA, THE ICONIC in Australia / New Zealand, NAMSHI in Middle East, DAFITI in Latam and LA MODA in Russia.
With a focus on emerging markets, GFG targets a €470bn fashion market and over 2.5bn people (over a third of the world population) who rapidly continue to move online and purchase via e-commerce. GFG offers a wide assortment of leading international and local fashion brands, as well as a selection of internal brands, and invests consistently in delivering the best customer experience.
GFG is looking for a talented, techno functional and client focused Business & IT Analyst under professional services vertical within GFG Tech team. As part of professional Services and client solutions team you will have the great responsibility to ensure that all our ventures are satisfied with GFG developed products. While we have dedicated product and engineering team who will produce amazing products however this is the key position where you will own product integration, user adoption & rollout across GFG Ventures.
You will ensure an unprejudiced and unbiased approach towards quality of integration and the product development. We believe that listening to our clients is the only way to measure our performance & Improve service delivery. You will be the voice of our ventures and you will constantly provide feedback to GFG Product and Engineering team on level of satisfaction.
This is a Techno-functional role. NO CODING is required however you will be working very closely with Geeks/developers and will be expected to have enough technical knowledge to communicate with developers working on various technologies across GFG ventures.
Singaporeans and PRs applicants are preferred.
Preferred Qualifications and Competencies:
GFG is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless GFG has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by Zalora or Global Fashion Group.