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Technical Writer

ZALORA Engineering is looking for a Technical Writer.

A Technical Writer communicates complex information clearly, concisely and accurately, and without relying on jargon. As a Technical Writer, your role involves tasks such as writing product guides and conceptual overviews, or codifying the undocumented processes in the engineering team. The Technical Writer is the key link between the various engineering teams, marketing, as well as our external users and developers, tying together many vital but disparate parts of the ZALORA ecosystem.

As a Technical Writer at ZALORA, you will be pioneering the productization of ZALORA's diverse suite of software services and APIs. This effort is critical for the next phase of ZALORA's engineering organization, where we seek to level up our alignment with our users, both internal and external. You will communicate with our talented developers through conceptual documentation, detailed developer and user guides, API references, and other online materials. You might have a background as a developer, and write as a hobby; or perhaps you're an experienced communicator who loves digging deep into code. One thing is for certain - you are passionate about helping developers do amazing things.

At ZALORA Engineering, we hire people with a broad set of technical skills who are ready to take on some of technology's greatest technical and organizational challenges and make an impact on millions of users.

Responsibilities

  • Write technical documentation for our internal developer audience, such as developer guides.
  • Design and organize documentation sets for new developer products and APIs.
  • Edit, clarify, and proofread documents written by others, and coach non-writers on ways to improve their writing skills.
  • Manage complex documentation projects.

Qualifications

Minimum qualifications:

  • BA/BS degree or equivalent practical experience.
  • 2 years of relevant experience, such as technical writing, product documentation, or online publishing including experience with writing technical customer-facing materials.
  • Experience with source code written in PHP, Java, C++, Python and/or JavaScript.

Preferred qualifications:

  • 4 years of relevant work experience, including experience researching and writing excellent documentation for developers (APIs, SDKs, web technologies).
  • Proficiency with HTML and CSS; proficiency in a UNIX environment.
  • Ability to manage multiple competing priorities in a fast-paced, constantly changing environment.

Should you need any further information, please contact us at tech-hiring@zalora.com 

ZALORA Engineering

ZALORA is the leading e-commerce company providing fashion throughout South East Asia. ZALORA Engineering has teams in Singapore and Vietnam to serve millions of users in Malaysia, Singapore, Hong Kong, Taiwan, Indonesia, Philippines. This regional diversity presents a lot of interesting challenges that you and your colleagues will face. You will learn a lot by tackling these challenges.

ZALORA's e-commerce platform is built with love by the engineering team. The Ho Chi Minh office, 12 Ton Dan, D4 (ZALORA Group) focuses completely on engineering and sets a high standard for software development in the field of e-commerce. This team creates the tech stack that powers ZALORA's stellar shopping experience. This ranges from the online shop and the mobile apps to ZALORA's complex logistics solutions.

The ZALORA Story

ZALORA exists for the millions of fashion consumers in Asia seeking a shopping experience focused on their unique styles, trends and fit. As Asia’s leading online fashion destination, ZALORA was founded in 2012 and has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan. ZALORA’s localised sites offer an extensive collection of top international and local brands as well as our own in-house labels across apparel, shoes and accessories for men and women. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets. 

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.

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