Commercial Executive (Junior Buyer)

The One Stock Solution(1SS) and  Platform Services team at ZALORA is young, highly dynamic and energetic. The aim of the Platform Services team is to provide ZALORA’s strategic brand partners with tailored solutions that will help our partners to grow their business, ranging from fulfillment to marketing, to digital eProduction and data analytics. Think of us as intrapreneurs within ZALORA. The team is constantly on the lookout for new business opportunities to drive ZALORA to be the No. 1 fashion e-commerce platform in Southeast Asia. 
 
As the Platform Services vertical of ZALORA’s business grows,  we are looking for a commercial executive to help drive our future ambitions. In this role you will be involved in vendor management, reporting and managing the day to day 1SS operational support of brands/vendor accounts. You will also be supporting the Head of 1SS in growing the business and working with key accounts.  The ideal candidate must be comfortable working independently.
This is a dynamic role in a fast-paced and growing business where you will work closely with top management of the company and get extensive regional and cross-functional exposure. If you want to be part of building the premier ecommerce destination in one of the world’s most dynamic markets, join us! 

Responsibilities: 

• Engaging and building healthy relationship with assigned portfolio brand to enhance the partnership between Zalora and brand;
• Resolve any issues and problems faced by brand and deal with complaints to maintain trust
• Interact with stakeholders of different teams to ensure brand receive adequate support so that 1SS experience to be maintained at all time;
• Collect and analyze internal and external market data to derive business insights and capture a pipeline of opportunities for new business development
• Understand fully all product under partner services has to offer and customize the 1SS solution to client based on the business needs;
• Analyzing and preparing monthly performance figures to management, active participation in monthly business reviews with brand;
• Update the management team on weekly progress 

 
Requirements:

• Candidate to possess either a Diploma/Bachelor Degree in any field (Business, Economics etc)
• Fresh graduate are welcome to apply or 1-2 years of working experience in the field of Vendor Management, E-commerce, Consulting, Business Operation,  B2B2C logistic.
• Experience in managing wide array of stakeholders
• Possess a strong attention to details and accuracy is preferred
• Nimble, agile, able to nurture relationships and to handle the job effectively
• Diligent, organized and methodological with excellent communication
• Strong Microsoft Office skills (Excel, Word and PowerPoint).
• Number-oriented person, skilled in working with data tools (e.g. Tableau, etc)
• Interest in driving business improvements through analysis and data-driven decision making
   

 The ideal candidate should display remarkable hunger, drive, and an ability to learn on the job. Interest for building strong foundations with a hands-on attitude to get things done and meet short deadlines. Excellent multi-tasking and strong communication skills to coordinate between departments, especially in simplifying and explaining complex concepts. Very good attention to details and comfort with managing quality. Willing to work in a fast-paced constantly changing and collaborative environment.
 
Platform Services Team
Platform Services & Support team is the integral team within ZALORA Commercial department, bridging the discussions and leading projects between the Supply Chain, Operations, Tech & Commercial teams of ZALORA. The primary focus of Platform Services & Support  team is to create superior experience for our key Trade business partners (brands e.g. Nike, Mango, Topshop, etc.), by focusing on (1) excellent customer service (2) fast onboarding process, (3) timely resolution of queries and (4) finding opportunities for mutual growth by focusing on new services and avenues to drive partnerships with brands to the next level.

The ZALORA Story

ZALORA Group is Asia Pacific’s leading group of online fashion destinations. Founded in 2012, the company has a presence in Singapore, Indonesia, Malaysia and Brunei, the Philippines, Hong Kong and Taiwan. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets. ZALORA Group’s localized sites offer an extensive collection of top international and local brands and products across apparel, shoes, accessories, and beauty categories for men and women. Offering up to 30-day free returns, speedy deliveries as fast as 3 hours in some markets, free delivery over a certain spend, and multiple payment methods including cash-on-delivery, ZALORA Group is the online shopping destination with endless fashion possibilities.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by Zalora or Global Fashion Group.