Finance Transformation and Automation Manager

Job Description :

Position Overview
The Finance Transformation and Automation Manager will lead initiatives to modernize financial processes, drive efficiency through automation, and ensure seamless post-implementation support. This role requires expertise in finance operations, project management, and change leadership, with a focus on three core areas:

1. Key Responsibilities

• Strategic Leadership: Spearhead finance transformation programs to align with organizational goals, including process optimization, digitization, and adoption of emerging technologies (e.g., RPA, AI, ERP systems).
• Process Analysis & Automation: Identify manual, repetitive tasks across finance functions (e.g., AP/AR, reporting, budgeting) and design automated solutions to improve accuracy and reduce costs.
• Stakeholder Collaboration: Partner with finance, IT, and business leaders to define requirements, prioritize initiatives, and ensure cross-functional alignment.
• Technology Implementation: Oversee the integration of automation tools (e.g., UiPath, VBA, SAP) and ensure compatibility with existing systems.
• Change Management: Develop strategies to foster adoption of new processes, addressing resistance and upskilling teams through training and communication.
• Governance & Compliance: Establish frameworks to ensure solutions meet regulatory standards (e.g.,IFRS) and internal controls.

2. Project Management and Execution

• End-to-End Project Delivery: Manage the full lifecycle of automation projects, from scoping and budgeting to execution, using Agile or Waterfall methodologies.
• Resource Allocation: Define project timelines, allocate tasks, and coordinate cross-functional teams (internal staff, vendors, consultants).
• Risk Mitigation: Proactively identify risks (e.g., scope creep, technical bottlenecks) and implement contingency plans to keep projects on track.
• Stakeholder Communication: Provide regular updates to executives and stakeholders, ensuring transparency on milestones, budgets, and deliverables.
• Testing & Validation: Lead UAT (User Acceptance Testing) to validate solutions against business requirements before deployment.
• Documentation: Maintain detailed records of workflows, system configurations, and decision-making processes for audit purposes.

3. Post-Go-Live Support (PGLS) Responsibilities

• Performance Monitoring: Track automated processes post-launch using KPIs (e.g., error rates, cycle time) and address anomalies promptly.
• Continuous Improvement: Gather user feedback to refine systems, enhance functionality, and eliminate bottlenecks.
• Helpdesk Support: Establish an escalation framework to resolve technical or process-related issues, ensuring SLAs are met.
• Training & Knowledge Transfer: Conduct refresher sessions and create user guides/SOPs to sustain long-term proficiency.
• ROI Measurement: Analyse cost savings, productivity gains, and ROI to demonstrate project success to leadership.
• Compliance Audits: Conduct periodic reviews to ensure systems adhere to evolving regulatory and security standards.

Qualifications

• Bachelor’s degree in finance, Accounting, or related field; or certifications (PMP, Six Sigma, ACCA,CPA) preferred.
• 7+ years relevant experience with finance transformation, automation, or process re-engineering roles and excellent working knowledge of SAP S4 HANA and IFRS.
• Proficiency in tools like ERP systems ( SAP S4 HANA), RPA platforms, and data analytics software.
• Able critically analyses processes with a view to improve quality and efficiency through digitisation and automation.
• Able to technically enforce to deadlines by prioritising tasks and effective managing of responsibilities
• Optimally communicate highly technical information to functional, technical team members and management.
• Effective in interacting with users when designing, documenting, completing, and testing assignments 

The ZALORA Story

ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale ecommerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month. 

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.