Order to Cash (OTC) Senior Analyst
Malaysia
Full Time
Finance
Mid Level
Position Summary
Reporting to the Global Business Services OTC Associate Manager, the incumbent will be responsible for the order to cash processes mainly on billing and ads management. This requires that the incumbent understand the procedural and operational aspects of accounts receivable transaction processing in accordance with Zalora policies and local company legal and statutory requirements.
Duties and Responsibilities
Billing
Wonder how it's like to build your career with ZALORA? Inspired by employees, we believe you'll be in for:
The ZALORA Story
ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale ecommerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month.
ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.
Consent Disclaimer
By submitting your application for this role, you consent to ZALORA collecting, using and processing through and in ZALORA’s systems all personal data included in or provided in relation to your application. The purposes for such collection, use and/or processing shall be for conducting of ZALORA’s recruitment requirements for the present role, and identifying and evaluating other roles and career opportunities within ZALORA which you might be a good fit for.
Reporting to the Global Business Services OTC Associate Manager, the incumbent will be responsible for the order to cash processes mainly on billing and ads management. This requires that the incumbent understand the procedural and operational aspects of accounts receivable transaction processing in accordance with Zalora policies and local company legal and statutory requirements.
Duties and Responsibilities
Billing
- Post internal, external and Interco invoices (Recharge billing, management fee, freight and expenses, Payroll and POB)
- Issue customer and Interco statement of account
- Prepare billing reports to be used by internal stakeholders (Commercial team, Warehouse team ..etc)
- Work on dispute management for all lost and damaged items
- Support commercial team in current project such as local wallet, change for payment provider and manual top up automation process.
- Prepare interco billing reports to be used by internal stakeholders
- Perform interco reporting and check for any unreconciled transactions for interco recons for all entites
- Checking and preparing accruals and ensuring transfers between intercompany is done on monthly basis.
- Liaise with relevant stakeholder to resolve any discrepancies in interco transactions
- Month End Closing: Send out email to PH & ID team on GFG ads utilization for the month (WD1)
- Charge out GFG Ads manual transactions
- Prepare GFG Ads recon for Global & Local wallet revenue recognition
- Perform accrual for GFG Ads transactions - ZSEAZID,ZSEAZPH
- Reviewer for Manual top ups/deductions in GFG Ads platform
- Prepare monthly balance sheet reconciliations (Intercompany accounts, clearing accounts, GFG Ads related accounts, Receivables & Advance Received)
- Prepare BNM required reports
- Monitoring errors and exceptions to the automated processes by working with associate manager and IT team to identify root causes of these errors.
- All requests should be handled in accordance with the defined work instructions and standard operating procedures to ensure processing accuracy and completeness.
- To ensure adherence to internal controls, standards, or norms as well as the achievement of service levels and KPI targets, support controls and recurring inspections are conducted. Perform any other duties as assigned by Senior/Manager.
- Ensure that reporting deadlines are consistently met and that internal/external stakeholder requests are handled and resolved in a timely, responsible and proactive manner.
- Work towards improving accuracy, efficiency and compliant cash application and billing processes by actively supporting or taking part in any project linked to system improvement or process improvements activities.
Wonder how it's like to build your career with ZALORA? Inspired by employees, we believe you'll be in for:
- An exciting platform to make your success story
- Have the utmost care for your mental and physical wellbeing
- Flexibility weaved into your lifestyle
- A seamless work environment with a friendly & team-fueled culture
- Career growth aligned to your professional and personal needs and goals
The ZALORA Story
ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale ecommerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month.
ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.
Consent Disclaimer
By submitting your application for this role, you consent to ZALORA collecting, using and processing through and in ZALORA’s systems all personal data included in or provided in relation to your application. The purposes for such collection, use and/or processing shall be for conducting of ZALORA’s recruitment requirements for the present role, and identifying and evaluating other roles and career opportunities within ZALORA which you might be a good fit for.
Apply for this position
Required*