Regional HRIS Manager (Oracle)

We are seeking an experienced Regional HRIS Manager to oversee and optimize our Oracle HRIS system across Southeast Asia (Philippines, Indonesia, Malaysia, Hong Kong, and Singapore). This role is critical in ensuring data accuracy, system efficiency, and actionable HR analytics to support business decisions. The ideal candidate will be a hands-on HRIS expert with strong analytical skills, project management experience, and the ability to drive process improvements. This position will direct report to The Regional Head of People & Service , and will be located in Jakarta. 

Responsibilities:

1. HRIS System Management & Data Integrity

• Serve as the primary owner of the Oracle HRIS system for the SEA region, ensuring seamless operation across all countries (PH, ID, MY, HK, SG).
• Oversee data entry, validation, and cleansing to maintain 100% accuracy in employee records, organizational structures, and data inputs.
• Manage system configurations, workflows, and approval hierarchies to align with regional HR policies.
• Conduct quarterly data audits and resolve discrepancies in collaboration with local HR teams.
• Act as the first point of contact for troubleshooting system errors, liaising with Oracle support or IT as needed.
• Ensure real-time data synchronization between Oracle HRIS and other integrated systems (e.g., payroll, timekeeping, performance management).

2. Reporting & Analytics

• Develop and automate standard and ad-hoc HR reports (headcount, turnover, workforce planning, etc.).
• Analyze HR data trends and provide actionable insights to regional leadership.
• Partner with HRBPs and business leaders to deliver data-driven decision support.

3. Process Improvement & System Enhancements

• Lead continuous improvement initiatives to streamline HR processes (e.g., onboarding, offboarding, promotions, transfers) via Oracle automation.
• Collaborate with HR COEs (Talent Acquisition, Compensation, L&D) to design and deploy new system modules (e.g., recruitment, succession planning).
• Evaluate and test Oracle quarterly updates/new features, implementing relevant enhancements for the region.
• Document HRIS processes, SOPs, and user guides to standardize system usage across markets.
• Identify opportunities for AI/ML-driven HR tools (e.g., predictive attrition modeling, chatbot integrations) to enhance employee experience.

4. Compliance & Training

• Ensure HRIS compliance with local labor laws (PH, ID, MY, HK, SG) and data privacy regulations (GDPR, PDPA).
• Develop and conduct training programs for HR teams and end-users on Oracle HRIS.

Requirements:

• 5+ years of HRIS experience, with at least 3 years in Oracle HRIS (Fusion HCM or similar).
• Strong data management, reporting (Excel, Power BI, Tableau), and HR analytics skills.
• Experience in multi-country HRIS management, preferably in e-commerce, retail, or fashion.
• Project management skills with a track record of leading HRIS implementations/upgrades.
• Knowledge of SEA labor laws (PH, ID, MY, HK, SG) is a plus.
• Excellent communication, stakeholder management, and problem-solving skills.

The Zalora Story

ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, and Hong Kong, enjoying over 50 million visits per month.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.