Senior Executive - Supply Chain & Vendor Management

Responsibilities

● Lead & manage the entire import shipment process from bulk order placement by ZALORA, purchase order creation, cargo readiness and liaising with freight forwarders to ensure shipments are delivered to the warehouse within the agreed time frame.

● Oversee the accuracy and completeness of all  documentation, including invoices, packing lists, AWB, and BL, to ensure smooth customs clearance and warehouse receiving. (ie. invoices, and packing list, AWB, BL).

● Review and validate freight invoices against agreed rate cards, contractual terms, and shipment details before seeking approval for payment, while highlighting discrepancies and driving resolution with service providers.

● Ensure all inbound shipments comply with company policies, bonded warehouse requirements, and Authorised Economic Operator (AEO) guidelines, while maintaining high standards of import governance and control.

● Support continuous improvement initiatives by reviewing current import processes, identifying efficiency gaps, and recommending enhancements to strengthen service levels, compliance, and cost control.

● Track and report key shipment performance indicators, including lead time, delivery performance, documentation accuracy, and freight cost variances, to support management visibility and decision-making.

● Provide guidance and support to junior team members where required, and contribute to building stronger operational discipline and process consistency across the team.

Requirements

● Bachelor's degree in Business, Economics, Supply Chain or other related field

● Posses 2-4  years of freight forwarding / supply chain experience.

● Ability to work under pressure in a fast paced environment and results oriented.

● Excellent organizational and time management skills.

● Ability to adapt quickly to changing policies and procedures. Possess a strong attention to

details.

● Excellent written, verbal and interpersonal communication skills

● Experience in process improvement, performance monitoring, or team guidance will be an added advantage.
 

The ZALORA Story

ZALORA is Asia’s Online Fashion Destination. Founded in 2012, the company has a presence in Singapore, Indonesia, Malaysia, the Philippines, Hong Kong. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets. ZALORA offers an extensive collection of top international and local brands and products across apparel, shoes, accessories, and beauty categories for men and women. Offering up to 30-day free returns, speedy deliveries as fast as 3 hours, free delivery over a certain spend, and multiple payment methods including cash-on-delivery, ZALORA is the online shopping destination with endless fashion possibilities.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.