Social Media Intern (Zalia)

Responsibilities:
Content Execution & Scheduling

• Assist in planning, scheduling, and publishing daily social media content across Instagram, TikTok, and other relevant platforms.
• Support campaign launches (e.g. Raya collections, promotions, brand collaborations) by ensuring content goes live accurately and on time.
• Coordinate closely with the marketing and creative teams to ensure alignment with campaign calendars.

Community Management

• Monitor comments, DMs, and engagement across social platforms.
• Respond to basic customer inquiries and escalate issues when necessary.
• Support community engagement during peak campaign periods, including live sessions and promotions.

Campaign & Influencer Support

• Assist with influencer seeding coordination, including sample tracking and follow-ups.
• Support TikTok live sessions and other social activations where required.
• Help track deliverables from creators and influencers.

Reporting & Analysis

• Compile basic weekly social media performance reports (reach, engagement, views).
• Track campaign content performance and highlight key learnings.

Operational & Ad-hoc Support

• Assist with content shoots, fittings, and on-ground activations when required.
• Support ad-hoc tasks related to social media and campaign execution.

• Currently pursuing or recently completed a Diploma or Degree in Marketing, Communications, Media, or a related field.
• Strong interest in social media, fashion, and modest wear.
• Familiar with Instagram, TikTok, and basic content trends.
• Good time management skills and able to work under tight timelines.
• Comfortable working in a fast-paced, campaign-driven environment.
• Basic knowledge of content scheduling tools is a plus.

The ZALORA Story

ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, the Philippines, and Hong Kong enjoying over 50 million visits per month.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.

Consent Disclaimer

By submitting your application for this role, you consent to ZALORA collecting, using and processing through and in ZALORA’s systems all personal data included in or provided in relation to your application. The purposes for such collection, use and/or processing shall be for conducting of ZALORA’s recruitment requirements for the present role, and identifying and evaluating other roles and career opportunities within ZALORA which you might be a good fit.