QMS & Compliance Management 

• Document Control: Maintain, update, and control company documents such as SOPs, Work Instructions (WI), and quality records.
• Audit Support: Participate in and support internal and external audits, ensuring compliance with standards ISO 9001 
• CAPA Management: Coordinate Corrective and Preventive Actions (CAPA) and lead investigations into non-conformances.
• Regulatory Alignment: Ensure all operational procedures meet internal standards and external regulatory requirements. 

Operational Excellence & Continuous Improvement 

• Lean Methodologies: Support the implementation of Lean, Six Sigma, and Kaizen methodologies to eliminate waste.
• Process Optimization: Analyze operational data to identify gaps, inefficiencies, and improvement opportunities.
• Process Mapping: Create and maintain process maps to standardize workflows.
• Data Analysis: Monitor and report on Key Performance Indicators (KPIs) to identify trends. 

The ZALORA Story

ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, the Philippines, and Hong Kong enjoying over 50 million visits per month.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.

Consent Disclaimer

By submitting your application for this role, you consent to ZALORA collecting, using and processing through and in ZALORA’s systems all personal data included in or provided in relation to your application. The purposes for such collection, use and/or processing shall be for conducting of ZALORA’s recruitment requirements for the present role, and identifying and evaluating other roles and career opportunities within ZALORA which you might be a good fit for.